Privacy Policy

01Information We Collect

We collect the following categories of personal information from and about our customers and visitors:

Information you provide to us

• Identifiers & contact details — name, billing and shipping address, email address, and phone number.
• Order & transaction information — products purchased, order history, and purchase amounts.
• Payment information — payment method details, processed securely by our third-party payment processors. We do not store your full card number on our systems.
• Account information — username and password if you create an account.
• Communications — messages, inquiries, reviews, and support requests you send us.

Information collected automatically

• Device & usage data — IP address, browser type, device identifiers, operating system, referring pages, and pages viewed.
• Cookies & similar technologies — used to operate the Site, remember your cart, and understand how visitors use the Site (see Section 4).

02How We Collect Information

We obtain personal information: (a) directly from you when you place an order, create an account, contact us, or sign up for marketing; (b) automatically through cookies and similar technologies as you interact with the Site; and (c) from third parties, such as our payment processors, shipping carriers, analytics providers, and the e-commerce or advertising platforms we use to operate our business.

03How We Use Your Information

We use personal information to:

• Process, fulfill, and deliver your orders, including payment and shipping.
• Provide customer support and respond to your inquiries, returns, and exchanges.
• Create and manage your account.
• Send transactional messages such as order confirmations and shipping updates.
• Send marketing communications where permitted, from which you can opt out at any time.
• Personalize your experience and improve our products, Site, and services.
• Detect, prevent, and address fraud, security issues, and abuse.
• Comply with legal obligations and enforce our terms.

04Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to keep the Site functioning, remember items in your cart, analyze traffic, and measure the performance of our marketing. Some cookies are essential to the Site's operation; others are used for analytics and advertising.

You can control cookies through your browser settings and, where available, through the cookie preferences on our Site. Disabling certain cookies may affect Site functionality. We honor recognized opt-out preference signals, such as the Global Privacy Control (GPC), where required by law.

05How We Share Your Information

We do not sell your personal information for money. We share personal information only as described below:

• Service providers — companies that perform services on our behalf, including payment processing, order fulfillment and shipping, e-commerce hosting, analytics, email delivery, and customer support. They may use your information only to provide services to us.
• Advertising & analytics partners — providers who help us measure and improve our marketing. Some sharing for targeted advertising may be considered a "sale" or "sharing" under certain state laws; see Section 9 for how to opt out.
• Legal & safety — when required to comply with law, respond to lawful requests, protect our rights, or prevent fraud or abuse.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

06Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy — including providing our services, maintaining order and tax records, resolving disputes, and complying with legal obligations. When information is no longer needed, we securely delete or de-identify it.

07Data Security

We protect personal information using industry-standard safeguards, including encryption of data in transit (SSL/HTTPS), access controls that limit personal data to authorized personnel, and the use of PCI-DSS-compliant payment processors for handling payment details. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to protect your information.

08Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the rights to access, correct, delete, and obtain a copy of your data, and to opt out of certain uses. To exercise any of these rights, contact us using the details in Section 13. We will not discriminate against you for exercising your rights.

You can opt out of marketing emails at any time using the unsubscribe link in any message or by contacting us directly.

09California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the CPRA, gives you the following rights:

To exercise these rights, contact us at the email or address in Section 13. We will verify your request before responding, and you may use an authorized agent to submit a request on your behalf.

Shine the Light

California's "Shine the Light" law permits California residents to request information about how we disclose certain categories of personal information to third parties for their own direct marketing purposes. We do not share personal information with third parties for their own direct marketing.

10International Users

Jawahara International LLC is based in USA, and your information will be processed in USA and other countries that may have different data-protection laws than your own. If you access the Site from outside USA, you consent to the transfer and processing of your information in USA. Where required, we take steps to ensure appropriate safeguards for such transfers.

11Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

13Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: